1. Introduction

Welcome to EleganceWear Store! These Terms and Conditions govern your use of our website, www.elegancedress.com, and your purchase of products from us. By accessing our website and making a purchase, you agree to these terms. Please read them carefully.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase.
  • Use the website only for lawful purposes and in a manner that does not infringe the rights of others.
  • Not engage in any activity that could damage, disable, or impair the website’s functionality.

3. Product and Service Description

We offer a range of bridal and wedding-related products, including:

  • Bridal Jumpsuits
  • Bridesmaid Dresses & Outfits
  • Wedding Dresses
  • Mother of the Bride Outfits
  • Wedding Guest Outfits
  • Young Bridesmaid & Flower Girl Dresses

All products are described as accurately as possible. However, slight variations in color or design may occur due to screen settings and lighting conditions.

4. Order and Payment Terms

When you place an order, you agree to the following:

  • Orders are processed within 1-2 business days.
  • We accept payments via Visa, MasterCard, JCB, and PayPal.
  • Shipping fees are £12.95 for standard shipping via DHL or FedEx. Free shipping is available for orders over £50, delivered via EMS.
  • Delivery times vary: 10-15 business days for standard shipping and 15-25 business days for free shipping.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. Our returns and exchanges policy is as follows:

  • Returns and exchanges are accepted within 15 days of receiving your order.
  • Items must be unworn, unwashed, and in their original packaging with all tags attached.
  • Sale items and custom-made products (e.g., Wedding Dresses and Bridal Jumpsuits) are final sale unless defective or damaged upon arrival.
  • To initiate a return or exchange, contact us at [email protected] with your order number and details of the item(s) you wish to return or exchange.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of EleganceWear Store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Liability Limitations

EleganceWear Store is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products. Our liability is limited to the total amount paid for the product(s) in question.

8. Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these terms will be resolved in the courts of the United Kingdom.

9. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: [email protected]

Address: EleganceWear Store, 29 St Nicholas St, Bristol, GB BS1B 1CB